Online Privacy Policy

Our Online Privacy Policy

What information do we collect?

The Headwaters collects information from you when you fill out a form. When requesting a quote, booking or registering on our site, as appropriate, you may be asked to enter your name or e-mail address. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways: To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) or to assist us in marketing more relevant products and services to you.

How do we protect your information?

The Headwaters implements a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we use cookies?

The Headwaters uses cookies to help provide a customized user experience and help us to understand our customers better. Cookies enable us to collect various types of information, which may change as technologies evolve. Currently, we collect information such as browsing history, device type, software used, web beacons, various unique identifiers generated from your mobile or desktop device, internet protocol address, eTags, Javascript, pixel tags, anonymous identifiers and log files. Through the use of various technologies, we collect information on website visits, interactions and engagement with 3rd party websites, applications, platforms and media channels, as well as your interaction with emails.

Using Google Analytics we also collect demographics and user interest reports that help us provide interest-based advertising on our services and products through other websites, platforms and media channels.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed as a result of booking with us.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based on their activity.

In compliance with the law, subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign.

Do we disclose any information to outside parties?

The Headwaters does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. However, this does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect The Headwaters or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Online Privacy Policy Only

This online privacy policy applies only to information collected through The Headwaters website and not to information collected offline. For further information on our offline privacy policy, please refer to our Terms and Conditions, available by request or via our website.

Your Consent

By using our site, you consent to our website privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 01 June 2019.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

[email protected] Headwaters.co.nz

Our Reviews

We recently had a family get together and Camp Glenorchy was truly the most amazing place to stay. Our camp host, Simon, was fantastic. It was everything that had been promised and more!. The accomodation in the cottages is beautiful and so comfortable. And quiet! So relaxing. We opted for the...

Stewart, Dunedin, NZ

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